![]() ![]() What we mean by “feedback” is any feedback that is relevant to our products or services. We are interested in your feedback and are happy to take your ideas and experiences into account in our future products. How to get customer service to take your customer feedback seriously This seems to occur when there are issues with online banking When ATT purchased DirecTV this is the exact way customers were treated and now it is struggling to survive. I have complete trust in your ability to keep my data organized and organized for me, and would love to know how you would be able to improve on how you have been providing customer service. When calling the customer service number after hours I have had difficulty getting to speak with anyone this was as recent as Friday, September 17, 2021. I am writing to ask if you could provide me with an example of what you have currently available to provide customer service for. How to get customer service to understand your needs Thank you for your time, and I hope that you will consider sending someone to this customer’s account. ![]() I am excited to see how customer service will react when you have another opportunity to speak with them. He said he would give me a call when he was ready to make the change. I am sorry that this customer felt like he was the only one who should have this change. He was a loyal customer and I was not going to let him be the only one who saw the change. Open now 50 minimum opening deposit Five ways to waive 12 monthly maintenance fee Practical perks that grow with your balances No overdraft fees. With all these perks, it’s one simple choice. I am writing to let you know about a customer who became upset because I refused to change his shirt. Open a checking account Truist One Checking account 1 Never wonder if you’re getting the most from your checking account. ![]()
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